FAQ
Shipping & policies
How much is your shipping? Do you offer free shipping?
Our shipping starts from €9.95 and is sent with our carrier, with home delivery and pickup point options depending on where you live.
Yes, we offer free shipping when you spend more than €49.
How do you handle shipping and deliveries? What options are available?
We offer delivery with our carrier for fast and reliable deliveries.
Delivery normally takes 3–6 business days from when the order has been confirmed. Please note that delivery times may vary depending on your location and any irregularities in the delivery process.
We always strive to process and ship your order as soon as possible. Once your order has been shipped, you will receive a confirmation by email with a tracking link so you can follow the delivery's progress.
What is your return and refund policy?
We have a return and refund policy to make sure you are satisfied
Visit https://tongkatbutiken.se/en/policies/refund-policy to read our terms for returns & refunds
What is your privacy policy?
We have a privacy policy - GDPR.
For how we handle your personal data.
Visit https://tongkatbutiken.se/en/policies/privacy-policy to read our privacy policy.
General
What are natural dietary supplements and what can I expect?
Natural dietary supplements are products that contain
concentrated nutrients from natural sources. These supplements are designed
to complement exercise and a healthy diet by providing extra
nutrients that can sometimes be challenging to get enough of through
ordinary food. They can help fill any gaps in your nutrient intake
and support various aspects of health, including increased energy, a stronger
immune system as well as promoting joint and muscle health, and more.
Do you have any recommendations on how best to dose the products?
All products come with clear dosage instructions on
the packaging.
We recommend that you follow the instructions for the best possible
results.
Where do your ingredients come from and how do you ensure their quality?
We carefully select our suppliers and they have strict
quality controls. Our products are made from quality raw materials and extracts,
with care throughout the entire process.
As for the brands we sell, we have chosen
quality suppliers that have been on the market for a long time and are known for their quality.
Are these dietary supplements safe to use together with medication?
Consulting a doctor or dietitian is always recommended.
Especially if you are on medication, you should consult your doctor before you
use dietary supplements.