FAQ
Shipping & policies
How much does shipping cost? Do you offer free shipping?
In Sweden, Early Bird mailbox delivery costs SEK 39 and Bring delivery to a service point costs SEK 59. Free shipping applies to orders of SEK 500 or more.
For Denmark and other markets outside Sweden, we ship with Deutsche Post. Shipping costs SEK 99, DKK 69 or EUR 9, depending on the market. Free shipping applies from an order value equivalent to SEK 799. The current price is always shown at checkout.
How do you handle shipping and delivery? Which options are available?
Within Sweden, we offer Early Bird mailbox delivery and Bring delivery to a service point. For Denmark and other markets outside Sweden, we ship with Deutsche Post. The delivery options available for your address are shown at checkout.
The normal delivery time within Sweden is 2–3 business days. Delivery to other countries may take longer and varies by destination. Once your order has been dispatched, you will receive a shipping confirmation by email with information about how to track the shipment.
What is your return and refund policy?
We have a return and refund policy to make sure you are satisfied
Visit https://tongkatbutiken.se/en/policies/refund-policy to read our terms for returns & refunds
What is your privacy policy?
We have a privacy policy - GDPR.
For how we handle your personal data.
Visit https://tongkatbutiken.se/en/policies/privacy-policy to read our privacy policy.
General
What are natural dietary supplements and what can I expect?
Natural dietary supplements are products that contain
concentrated nutrients from natural sources. These supplements are designed
to complement exercise and a healthy diet by providing extra
nutrients that can sometimes be challenging to get enough of through
ordinary food. They can help fill any gaps in your nutrient intake
and support various aspects of health, including increased energy, a stronger
immune system as well as promoting joint and muscle health, and more.
Do you have any recommendations on how best to dose the products?
All products come with clear dosage instructions on
the packaging.
We recommend that you follow the instructions for the best possible
results.
Where do your ingredients come from and how do you ensure their quality?
We carefully select our suppliers and they have strict
quality controls. Our products are made from quality raw materials and extracts,
with care throughout the entire process.
As for the brands we sell, we have chosen
quality suppliers that have been on the market for a long time and are known for their quality.
Are these dietary supplements safe to use together with medication?
Consulting a doctor or dietitian is always recommended.
Especially if you are on medication, you should consult your doctor before you
use dietary supplements.